Southwest Washington Medical Center  is accredited by the Joint Commission.

We voluntarily submit to evaluations which ensure our compliance with national hospital standards on a continuing basis. Joint Commission accreditation is your assurance that Southwest Washington Medical Center practices continuous quality monitoring to provide you with quality care.

Joint Commission surveys are conducted every three years, with unannounced surveys occurring 18 to 39 months after the previous survey. We were most recently re-accredited by the Joint Commission in 2008, and are in full compliance with all applicable standards.

Patients and customers, as well as medical staff, hospital employees and volunteers, with unresolved patient safety or quality of care concerns may contact the Joint Commission Office of Quality Monitoring at (630) 792-5636. The complaint Hotline (including requests for a Public Information Interview) is (800) 994-6610, or email complaint@jointcommission.org.