Southwest Washington Medical Center



 
 

Computer Training and Resource for Portal

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Are you having a challenge with the physician portal? Can't get around Mac issues? Found a trick that works well? Submit your issues, tips and tricks.

Please note: This is NOT FOR URGENT COMPUTER ISSUES and it is not HIPAA compliant. Please call 360.514.CALL to resolve urgent computer issues.

We'll post your issues and discoveries. Come back to this page often to find out how your colleagues are solving issues.

How to ... Computer-based training modules

Click on a 'How to:' link on the left to learn more about using the Southwest Portal. You will need a sound card and speakers . Any questions? Call 360.514.CALL for assistance. We are adding more modules regularly.

To come directly to this page in the future, go to www.swjustcall.org (or http://www.swmedicalcenter.org/justcall).
Changing Your Portal Preferences
  1. How to change your patient list—limiting patients, sorting by location, directing to Summary Viewer, etc.
     
  2. To search from Find Patient and Station Census tabs
     
  3. Redirecting from a name on your Patient List
     

To access physician portal, download the appropriate product for XenApp Web Plugin
Mac:

http://www.citrix.com/lang/English/lp/lp_2309126.asp?ntref=DLpromo1

PC: download and install Citrix Web Plug in 12.0.3 32 bit for windows from this site

http://www.citrix.com/lang/English/lp/lp_2309126.asp?ntref=DLpromo1